Key Responsibilities

• Be the brand representative to provide great customer experience at the airport, Hong Kong or Kowloon Airport Express Station, Sky Pier Terminal, and designated pre-flight registration locations
• Deliver a seamless airport experience to our passengers from check-in to boarding 
• Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas 
• Opportunities to assist some behind-the-scene operations tasks
• Prepare flight related documentations to ensure safe and an on-time operations 

Requirements

• Right to work in Hong Kong
• Minimum age of 18
• HKCEE /HKDSE or equivalent qualification
• Good command ofspoken English and Cantonese. Proficiency in Putonghua is an advantage
• Fresh graduates are welcome. Candidate with 1.5 years or above of experience in any airline or hospitality/service industry will be considered as experienced Customer Services Officer with a competitive package
• Flexibility to work on shift schedules (including overnight, weekend, and public holidays)
• Customer service-oriented attitude and good communication skills
• As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test